Privacy Policy
Morgan Buildings & Spas, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy.
General Statement of Principles
Any information we gather for this online store site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.
Personal Information Collected – Orders on Shopping Cart
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service.
Delivery Method and Timing
All standard shipping is made by the following method unless otherwise specified:
All products in stock will be shipped within 1-2 business days.
All orders are shipped from Hallettsville, Texas
All orders are prepaid by credit card. We accept Visa, MasterCard, American Express and Discovery.
All shipping is via UPS Ground and as such is subject to UPS shipping schedules which vary by delivery location. A time estimate is available on request. Deliveries in the 48 contiguous states are, in general, between 2-10 business days from when the package leaves our warehouse.
Shipments outside the 48 contiguous states may require alternate shipping and will be shipped the best way as determined by Morgan Buildings & Spas, Inc.
Morgan Buildings & Spas, Inc. is presently unable to ship to other countries and if shipping is not available customers will be advised.
All shipping charges are in US dollars.
No coupons of any kind can be applied to online purchases. Coupons can only be redeemed at a physical Morgan Store location.
Items that are currently out-of-stock will be listed as such on the invoice, and promptly shipped when the items are re-stocked.
Shipping and Return Policy
Payments by credit card are subject to authorization prior to shipment of the order.
All Shipping is via UPS Ground and as such is subject to UPS shipping schedules which vary by delivery location. A time estimate is available on request. Deliveries in the 48 contiguous states are, in general, between 2-10 business days from when the package leaves our warehouse.
Returns
If the wrong product is ordered by the customer, Morgan will credit them back for the product, less 15% for a restocking fee, if it is shipped back to the store in the same condition as it was when sent. No credit is reimbursed for return shipping costs.
If the wrong product is sent to the customer by Morgan, we will credit the customer’s card to the full amount for the product and shipping. Morgan will ship the correct product to the customer, with a return label, to return the incorrect product to Morgan. The cost of the return shipment is paid for by Morgan as well.
If the customer refuses the product, we will credit them back for the cost of the product, less 15% for a restocking fee. No credit is reimbursed for the cost of return shipping.
If the product was damaged upon delivery, Morgan will ship another product when notified by the customer of the damaged product. The shipping time will be the same as the original shipment. There are no optional shipping methods available.
If an order is cancelled before it is packed and shipped, the full purchased price will be credited to the customer’s credit card account.
For Customer Service call: 1-800-935-0321
The Morgan Online Store is Operated by Morgan Buildings & Spas, Inc.